FAQ

1- What is Keratin Smoothing Treatment Orasey STEP1?

  • The Smoothing Therapy line consists of advanced, in-salon treatments that restore and restructure the hair by infusing a special blend of hydrolyzed keratin deep into the cuticle. The hydrolyzed keratin is bonded to the cuticle with heat from a flat iron to relax the hair’s subcuticle layer, resulting in renewed smoothness and shine.

2 - What results can be expected after the Keratin Smoothing Treatment?

  • The hair will be more manageable and easy to style, and will be resistant to humidity. It will feel noticeably softer and silkier, with added life, shine

3- Can I colour/ highlight my hair after the treatment?

  • Yes, safety you can colour your hair 2 weeks before or 2 weeks after the treatment. For better results we recommend to bleach/ highlight hair 2 weeks before the treatment. And colour/dye the hair 2 weeks after the treatment. 

4 - Should the hair be cut before or after the treatment?

  • We recommend that the hair be cut after the treatment, as the hair will have a smoother texture and will lie differently.

5 - Can the treatments be done on chemically treated, relaxed or straightened hair?

  • Yes; in fact, the Smoothing Therapy treatments work to repair damage caused by chemical treatments. It is recommended to wait two weeks between any chemical services and adjust iron temperature based on hair type as listed in instructions.

6 - How many days after the Keratin Smoothing Treatment before the hair can get wet or be washed?

  • You must wait three days (72 hours) before washing your hair or swimming.

7 - Can the hair be pulled back or clipped up during the 72-hour waiting period?

  • No. Avoid making any impressions on the hair from clips, ponytail holders, hats or sunglasses.

8 - What should be done if the hair gets wet during the 72-hour waiting period?

  • Blow-dry and flat iron with medium to low heat as soon as possible.

9 - What kind of shampoo should be used?

  • Keratin Care Shampoo STEP 3 (sodium chloride-free formula, sulfate-free formula) 

10 - How often can the Keratin Smoothing Treatment be performed?

  • The treatment can be done as often as every 4 to 6 weeks.

11 - Is the reapplication of the Keratin Smoothing Treatment done on the entire head or just on the new growth?

  • Reapplication is done on the entire head.

12 - How long will the Smoothing Therapy treatment results last?

  • The Keratin Smoothing Treatment lasts 2 – 3 months depending on lifestyle, maintenance and adherence to all aftercare instructions.

13 - Can I do the treatment while pregnant or nursing?

  • All of ORASEY products are safe to use. In order to be on the safe side, we advise not to use any keratin treatment while pregnant or breastfeeding

14 -  If I get any ridges in my hair when I sleep, what should I do?

  • Use either a blow dryer or flat iron to straighten out the ridge in the hair.

15 - Can you do the treatment on children, if yes, what ages?

  • Yes. We recommend on children 12 and over

16 - Is this treatment a relaxer?

  • No. It is a treatment based on keratin that naturally straightens your hair.